Important Hotel Information
- Prior to the completion of your reservation, you'll see a Taxes & Fees line that includes an amount equal to the property's resort fee of 16.81 USD per day (19.00 USD including tax recovery charge), that will then be included in the total charge. Please see Hotel Description for specific information related to amenities included with the resort fee.
Reviews
Write a Review-
Highly recommended
11/06/2009Great hotel with fun atmosphere, fabulous customer service, 2 nice pool areas, direct access to the beach (with free lounge chairs and umbrellas), good pools, nice rooms, and ...
Great hotel with fun atmosphere, fabulous customer service, 2 nice pool areas, direct access to the beach (with free lounge chairs and umbrellas), good pools, nice rooms, and AMAZING location. For the price, there is nothing better in South Beach.
-
AWESOME !!! BEST KEPT SECRET!!!
10/20/2009My cousins and i booked this hotel for the spa and we got more than we bargined for. the hotel was gorgous. the rooms were stunnging. amazing room with awesome ...
My cousins and i booked this hotel for the spa and we got more than we bargined for. The hotel was gorgous. The rooms were stunnging. Amazing room with awesome bathroom and great view! The spa OMG was heaven. The staff went above and beyond for all of us. From the bar to the restaurant. FIRST CLASS ALL THE WAY!!! We are comming back again !!
-
Will be going back
08/18/2009I really enjoyed my stay at the royal palms i stayed on the 17th floor with a great ocean view and i liked it.
I really enjoyed my stay at the Royal Palms I stayed on the 17th floor with a great ocean view and I liked it.
-
Common Palm Hotel at best
07/01/2009To be fair, it should be noted that my party arrived just after a significant flood in the south beach area though this hotel was not physically affected. i called ...
To be fair, it should be noted that my party arrived just after a significant flood in the south beach area though this hotel was not physically affected. I called to confirm a late arrival due to the flooding and they stated my requested room would be ready. However, when I arrived the flustered desk agent stated he had no rooms with 2 beds left but he could supply me with a king. There was 3 in my party. Also, the room we were given was very substandard. The furniture was torn and stained, the bathroom mildewed, and the room was constantly damp to the point the bed felt wet. Again, the hotel was not affected by the flood. I requested mutliple times in my 3 day pre-paid stay for a 2 bed room and was always denied. Additionally all requests for a manager or manager call back were unfullfilled. Further, no refunds or other considerations were offered for the inconvenience. I have stayed at other hotels in South Beach and I recommend paying a little bit less for a whole lot more.
-
WOULD NEVER STAY HERE AGAIN!
06/15/2009I would not recommend this hotel to anyone. we paid for our entire trip throughonline travel website and when we got to the check-in they tried to charge us ...
I WOULD NOT RECOMMEND THIS HOTEL TO ANYONE. WE PAID FOR OUR ENTIRE TRIP THROUGHONLINE TRAVEL WEBSITE AND WHEN WE GOT TO THE CHECK-IN THEY TRIED TO CHARGE US ALL OF THESE BOOKING FEES, RESORT FEES, ETC. ONCE WE WERE ABLE TO CHECK-IN AFTER SPENDING AN HOUR AT THE CHECK IN COUTER, THE ROOM WE RECEIVED SMELLED LIKE MILDEW. WE ALERTED THE FRONT DESK AND THEY TOLD US THAT THE SMELL WAS DUE TO THEM WORKING ON THE A/C UNITS IN THE HOTEL. THE HEALTH INSPECTOR ENDED UP CALLING AND THEY GAVE US A 2BDRM SUITE @ THE SAME RATE. THE STAFF WAS VERY RUDE AND UNFRIENDLY DURING OUR STAY. THE ONLY GOOD THING WAS IT WAS VERY CLOSE TO THE BEACH AND THE HOTSPOTS.
